You don’t know me, but sign up for my stuff

It must work. And they must believe “working” is the most important thing. Why else would website owners ask me to sign up for their email newsletter before I have even seen their site?

You know the pages I am talking about. They are entirely obscured by a demand, a plea, or an invitation to subscribe.

I usually arrive at these sites after having followed a link from another site I trust. The context of that link led me to believe I would find valuable information there. But the domain is usually unknown.

While I want to read their article or story, I am prevented from doing so – at least momentarily – by an overlay or popup. It contains a field where I can enter my email address to receive a weekly or monthly email.

How can I possibly commit to this subscription when I don’t know who you are or what you believe? You haven’t allowed me to read anything yet. I can’t commit to subscribing, because I can’t even promise I will finish this article!

May I suggest an alternative?

Site owners could allow new visitors to read the page. At the bottom, they could briefly describe themselves, offer a series of relevant links, and tell us about their newsletter, only then including a subscription box.

I know several popular platforms have built their businesses using the other method. I can only imagine the “sign up now and read later” types must be numerous enough to justify it.

For nearly twenty years I have been neck-deep in web analytics and user data. I know clickbait headlines can be justified by data. I know popups and intrusive advertisements can be justified by data. I know SPAM can even be justified by data.

Publishers shouldn’t look for justification. We should treat users how we want to be treated, in spite of the data.